CSOCurrent en:Log Level

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This setting controls whether the add-in gathers detailed processing information about the add-in during runtime or not. This information can be very useful for the Cryptshare Support to investigate and get to the bottom of any malfunctions. We therefore recommend it to be activated.

If the log level is set high, detailed information is logged in the file CS4OutlookTrace.txt in the settings directory.

To keep the space required on the system low, information is automatically deleted from the trace file that is older than 48 hours. We recommend to send the trace file to Cryptshare support immediately after the occurrence of any issue to avoid that relevant information has been removed again in the meantime.