CSSCurrent en:Transfer Status

General

This page is to show a live status of a Transfer and interact with it. Accessing this feature requires the user to be verified and part of the requested transfer.

Sender Transfer Status

• Access: The sender can access the live status transfer by using the Transfer Status button inside the transfer notification mail, and complete the verification process.
  
• Components:
  1. State: can be one of the transfer states: Active, Expired, Revoked by sender, Deleted by administrative user, Deleted for security reasons, Files are being processed, All files have been removed)
  2. Subject: the original notification subject, this can not be provided for deleted/revoked transfers, as its completely deleted, due to data privacy regulations
  3. Tracking ID: the transfer Tracking ID
  4. Provision Date: Date the Transfer was created/made available.
  5. Expiration Date: Date after which the Transfer state will set to "Expired".
  6. Two accordions sections:
     • Recipients: per-recipient read/download status, and expandable to show each particular file status for this recipient both associated with their corresponding icons (see icons section).
     • Files: each file with per-recipient status associated with files download state icon (see icons section).
  7. Footer actions:
     • Revoke Button: if the transfer is in an active state, the sender will see the revoke button bottom left, this button is not available for revoked or deleted transfers, a confirmation screen will and the sender to confirm the revocation before finally being revoked.
       
     • Begin New Transfer button: open a new tab to start a new Transfer with prefilled recipients list, each recipient email will be listed under it's corresponding type (TO, CC, or BCC) as it was in the opened transfer.
• Example of the Sender Transfer Status page:

Recipient Transfer Status

• Access: currently accessible by the URL https://YOUR_DOMAIN/TransferStatus?email={RECIPIENT_EMAIL}&trackingId={TRANSFER_TRACKING_ID}, on the following versions this will be accessible via the recipient notification email
• components:
  1. Sender panel (collapsible)
     • Sender: Display name. (this can not be provided for deleted/revoked transfers, as its completely deleted, due to data privacy regulations)
     • Tel: Sender’s phone number. (this can not be provided for deleted/revoked transfers, as its completely deleted, due to data privacy regulations)
     • Email: Sender’s email address.
  2. Subject: Shows the original transfer subject.
  3. Tracking ID: The Transfer Tracking ID
  4. Provision Date: Date the Transfer was created/made available.
  5. Expiration Date: Date after which the Transfer download is no longer accessible for the recipient.
  6. “Transfer status for received files” section (accordion section)
     • Lists each file included in the Transfer for this recipient.
     • Per-file status icon indicates whether the file is available to download or has already been downloaded.
  7. Footer actions
     • Reply: Opens the reply page to the sender in new browser Tab.
     • Download: Opens the known recipient download page in new browser Tab.
• Example of Recipient Transfer Status page:
  

icons and meaning

• The icons in recipient accordion near the recipient email and the files under each particular recipient has the following meanings
  • The Recipient has partially or fully downloaded or read the transferred files.
  • The Recipient didn't read the Transfer.
  • The particular transferred File had been downloaded by this recipient.
  • The particular transferred File was not downloaded by this recipient.
• The icons on file accordion under each transferred file near the recipient email has the following meanings
  • This Recipient has downloaded this particular transferred files.
  • This Recipient did not downloaded this particular transferred files.