CKB:User receives "ERR SSL PROTOCOL ERROR" when visiting the user interface: Unterschied zwischen den Versionen

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The user visits the Cryptshare user interface and receives the following error in the browser:
The user visits the Cryptshare user interface and receives the following error in the browser:
  ERR_SSL_PROTOCOL_ERROR
  ERR_SSL_PROTOCOL_ERROR
Alternatively, \`curl\` may receive the following HTTP response:
Alternatively, '''curl''' may receive the following HTTP response:
  error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error
  error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error
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== Solution: ==
== Solution: ==
Review the cipher suites in the ui-config.xml to default. [https://wiki.cryptshare.com/display/CSM/Web+Server+Configuration#WebServerConfiguration-ManagingActiveProtocolsandCipherSuites Click here for more information on cipher suites.]
Review the cipher suites in the ui-config.xml to default. [[CSSCurrent_en:Web_Server_Configuration#Managing_Active_Protocols_and_Cipher_Suites|Click here for more information on cipher suites]]


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Aktuelle Version vom 30. Dezember 2022, 15:16 Uhr


Applies to:

All versions of Cryptshare Server

Symptom:

The user visits the Cryptshare user interface and receives the following error in the browser:

ERR_SSL_PROTOCOL_ERROR

Alternatively, curl may receive the following HTTP response:

error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error

Cause:

The client and server can't negotiate a cipher during the SSL handshake. This happens when the ui-config.xml has been modified to include less cipher suites than the default setting.


Solution:

Review the cipher suites in the ui-config.xml to default. Click here for more information on cipher suites