CKB:Start failed after SSL certificate installation

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Applies to:

All versions of Cryptshare Server

Symptom:

Cryptshare start fails after new keystore is created or SSL certificate is installed to it.

Cause:

The most common reason is a wrong keystore format or a wrong password.

Solution:

Please check whether the following settings are correct:

  1. The format of the keystore is 'JKS'

Screenshot-1648465847627155.png

2. the password for the certificate in the keystore is the default password 'CA0AZhuFM4NogQh'

Screenshot-16484658476274.png

3. The password for the keystore is the default password 'CA0AZhuFM4NogQh'

Screenshot-164846584762744.png