Aus Cryptshare Documentation
Cryptshare for Office 365 & Outlook up to version 2.3.1
When launching Outlook with Cryptshare for Office 365 & Outlook enabled, you may receive a message saying "some components of Cryptshare for Outlook V2 are not supported". Details message below:
Logview Some components of Cryptshare for Outlook V2 don't support your current configuration of Microsoft Outlook. Please contact the software vendor for more information.
Beginning with Outlook 365 Version 1808, Microsoft has started rolling out multi-monitor with variable DPI support for Outlook. This update breaks compatibility with the version of Add-in Express used in Cryptshare for Outlook v2.3.1 and lower.
This issue has been resolved with the latest version of Cryptshare for Office 365 & Outlook