CKB:Error message "MAPI E INVALID PARAMETER" when user performs a transfer

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Applies to:

Cryptshare for Office 365 & Outlook up to version 2.5.2

Symptom:

When performing a Cryptshare transfer by Cryptshare for Office 365 & Outlook, an error message containing "The path is not of a legal form." appears. The full error message may look as follows:

Logview  Expand source

Message = Error in IMessage::ModifyRecipients(MODRECIP_ADD): MAPI_E_INVALID_PARAMETER

ulVersion: 0

Error: The client operation failed.

Component: Microsoft Exchange Information Store

ulLowLevelError: 0

ulContext: 1281

ParamName =

Data = System.Collections.ListDictionaryInternal

InnerException =

TargetSite = Redemption.RDORecipient Add(System.Object)

StackTrace = at Redemption.IRDORecipients.Add(Object Source)

at com.befine_solutions.cs4outlook.custom.main.EmailFactory.SaveMailToSentFolder(RDOMail originalRdoMail, RecipientsTypeObj recipients, DateTime expirationDate, ObservableCollection\`1 fileList, String recipientLanguage, TransferSettingsObj transSettingsObj, AccountSettingsObj accSetObj, TransferUploadInfoObj transUplInfoObj, List\`1 embedAttResultList, String subject)

HelpLink =

Source = Redemption.RDORecipients

HResult = -2147024809

Cause:

This issue is caused by the recipient having non-SMTP address entries. When inspecting the assigned e-mail addresses of an affected recipient, it may look as follows: 45515020.png

Solution:

This issue is fixed with the latest version of Cryptshare for Office 365 & Outlook