CKB:Error message related to "com.befine solutions.createsendtocontextentryexe" after Windows login: Unterschied zwischen den Versionen

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== Symptom: ==
== Symptom: ==
After a user is successfully logging in to Windows, an error message related to the file '''com.befine_solutions.createsendtocontextentryexe''' may appear. This error message is only known to appear on terminal server environments.
After a user is successfully logging in to Windows, an error message related to the file '''com.befine_solutions.createsendtocontextentryexe''' may appear. This error message is only known to appear on terminal server environments.
[[File:33227076.png]]
[[File:33227076.png]]


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== Solution: ==
== Solution: ==
Remove the file from being run on every startup. The attached registry file removes the necessary registry entry and the error message should no longer appear.
Remove the file from being run on every startup. The attached registry file removes the necessary registry entry and the error message should no longer appear.
[[Media:Remove_CS_HKLM_RUN_Registry_Entry.reg|Remove_CS_HKLM_RUN_Registry_Entry.reg]]
 
[[Medium:Remove CS HKLM RUN Registry Entry.reg|Remove_CS_HKLM_RUN_Registry_Entry.reg]]


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Aktuelle Version vom 14. Januar 2022, 15:13 Uhr


Affected to:

All versions of Cryptshare for Office 365 and Outlook

Symptom:

After a user is successfully logging in to Windows, an error message related to the file com.befine_solutions.createsendtocontextentryexe may appear. This error message is only known to appear on terminal server environments.

33227076.png

Cause:

This error message appears because the user has insufficient permissions to...

  • Create a "Send to" context entry for Cryptshare
  • Create an event log entry due to the previous step failing

Solution:

Remove the file from being run on every startup. The attached registry file removes the necessary registry entry and the error message should no longer appear.

Remove_CS_HKLM_RUN_Registry_Entry.reg