CKB:How to obtain the support data
Aus Cryptshare Documentation
Please open the administration interface https://cryptshareserver.yourdomain.com:8080 Main-navigation: System-Status Side-Navigation: Support Please complete the following information in the note area (if possible):
Name and phone number of your responsible contact person Ticket ID: (Ticket no .: [TicketNo]) A description of the (operating) steps, which provoked the described misconduct The time when the event occurred last Click the button: SEND SYSTEM INFORMATION TO THE VENDOR:
-> An encrypted summary of all relevant data is sent to Cryptshare Support.
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