CKB:Cryptshare Server running on Hyper V is not available

Applies to:

All versions of Cryptshare Server running on Hyper-V.

Symptom:

Cryptshare Server is not available in web browser and over SSH connection. On the console multiple errors are shown

Cause:

File permissions have been changed on the file system.

Solution:

Please follow the instructions:

• create a snapshot of your VM
• log in as root on the console
• run the following commands, to reset permissions and owners to default settings for each installed package

for p in $(rpm -qa); do rpm --setperms $p; done for p in $(rpm -qa); do rpm --setugids $p; done

It will take a couple of minutes and a lot of messages about missing permissions and files will be shown, but please ignore these messages.

• run following commands to change permissions for Cryptshare service

chmod 755 /etc/init.d/cryptshare

• type reboot to restart the VM
• after the restart try to connect via SSH again