CKB:Outlook crashes when switching to a certain folder
Aus Cryptshare Documentation
Affected to:
All versions of Cryptshare for Office 365 and Outlook
Symptom:
When switching to a certain Outlook folder while the Add-in is enabled, Outlook may crash due to an unknown view setting.
Cause:
This is caused by a view setting which the Add-in doesn't support. The specific setting is unknown as yet (which is reflected in the suggested workaround).
Workaround:
As the specific setting that causes the issue is unknown as yet, we recommend resetting the view altogether.
- Disable the Add-in in order to be able to switch to the folder
- Reset its view via View > Reset View
