CKB:User receives "System.MissingMethodException" exception when launching an Office application
Aus Cryptshare Documentation
Applies to:
All versions of Cryptshare for Office 365 & Outlook
Symptom:
When the user launches an Office application (Outlook, Word, Excel), an exception is displayed. The exception contains the following two messages:
Exception Type: System.MissingMethodException Exception Message: Method not found: Void NLog.Logger.Error(System.Exception, System.String).
Cause:
The client is missing .NET Framework v4.5, a prerequisite for the Add-in.
Solution:
Install .NET Framework v4.5 on the affected client