CKB:The Cryptshare Server does not receive updates

Applies to:

All versions of Cryptshare Server

Symptom:

The host on which Cryptshare is installed does have access to the internet but Cryptshare still cannot find any updates although a new version is available.

Cause:

The Cryptshare Server cannot access the internet directly as it is behind a proxy server.

Solution:

Please follow the instructions in the administration manual on how to configure Cryptshare for using the proxy server.

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