CKB:Shared mailbox cannot be opened
Aus Cryptshare Documentation
Applies to:
All versions of Cryptshare for Office 365 & Outlook
Symptoms:
Shared mailboxes in Outlook cannot not be opened be opened if public mailboxes are configured.
Users may see the following exception:
Solution:
Delete any existing public folder mailboxes in the Exchange admin center:
The public folder is not displayed in outlook by default, in order to see it, click the three dot symbol:
