CKB:How to obtain the support data: Unterschied zwischen den Versionen
Aus Cryptshare Documentation
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Alternatively, you can download the Cryptshare Server support data manually and attach it to your ticket. | Alternatively, you can download the Cryptshare Server support data manually and attach it to your ticket. | ||
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Version vom 16. Mai 2025, 10:57 Uhr
Please open the administration interface: https://cryptshareserver.yourdomain.com:8080
• Main-navigation: System-Status
• Side-Navigation: Support
Please complete the following information in the note area (if possible):
- Name and phone number of your responsible contact person
- Ticket ID: (Ticket no.: [TicketNo])
- A description of the (operating) steps, which provoked the described misconduct
- The time when the event occurred last
• Click the button: SEND SYSTEM INFORMATION TO THE VENDOR
→ An encrypted summary of all relevant data is sent to Cryptshare Support.
Alternatively, you can download the Cryptshare Server support data manually and attach it to your ticket.
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