CKB:How to obtain the support data: Unterschied zwischen den Versionen

Aus Cryptshare Documentation
Wechseln zu:Navigation, Suche
(Die Seite wurde neu angelegt: „== Cryptshare Server == Please open the administration interface https://cryptshareserver.yourdomain.com:8080 Main-navigation: System-Status Side-Navigation: Support Please complete the following information in the note area (if possible): Name and phone number of your responsible contact person Ticket ID: (Ticket no .: [TicketNo]) A description of the (operating) steps, which provoked the described misconduct The time when the event occurred last Click…“)
 
Zeile 1: Zeile 1:
== Cryptshare Server ==
== Cryptshare Server ==


Please open the administration interface https://cryptshareserver.yourdomain.com:8080
<p>
Main-navigation: System-Status
    Please open the administration interface:
Side-Navigation: Support
    https://cryptshareserver.yourdomain.com:8080
Please complete the following information in the note area (if possible):
  </p>


Name and phone number of your responsible contact person
  <p>
Ticket ID: (Ticket no .: [TicketNo])
    • <strong>Main-navigation:</strong> System-Status<br>
A description of the (operating) steps, which provoked the described misconduct
    • <strong>Side-Navigation:</strong> Support
The time when the event occurred last
  </p>
Click the button: SEND SYSTEM INFORMATION TO THE VENDOR:


  <p>
    Please complete the following information in the note area (if possible):
  </p>


-> An encrypted summary of all relevant data is sent to Cryptshare Support.
  <p>
  <ul>
    <li><strong>Name and phone number</strong> of your responsible contact person</li>
    <li><strong>Ticket ID:</strong> (Ticket no.: [TicketNo])</li>
    <li><strong>A description</strong> of the (operating) steps, which provoked the described misconduct</li>
    <li><strong>The time</strong> when the event occurred last</li>
  </ul>
  </p>
  <p>
    • Click the button: <strong>SEND SYSTEM INFORMATION TO THE VENDOR</strong>
  </p>
 
  <p>
    → An <strong>encrypted summary</strong> of all relevant data is sent to Cryptshare Support.
  </p>


== Cryptshare for Outlook ==
== Cryptshare for Outlook ==

Version vom 16. Mai 2025, 08:51 Uhr

Cryptshare Server

Please open the administration interface: https://cryptshareserver.yourdomain.com:8080

• Main-navigation: System-Status
• Side-Navigation: Support

Please complete the following information in the note area (if possible):

  • Name and phone number of your responsible contact person
  • Ticket ID: (Ticket no.: [TicketNo])
  • A description of the (operating) steps, which provoked the described misconduct
  • The time when the event occurred last

• Click the button: SEND SYSTEM INFORMATION TO THE VENDOR

→ An encrypted summary of all relevant data is sent to Cryptshare Support.

Cryptshare for Outlook

test

Cryptshare for Notes

test

Abgerufen von „https://documentation.cryptshare.com/w/index.php?title=CKB:How_to_obtain_the_support_data&oldid=47991“