CKB:Shared mailbox cannot be opened: Unterschied zwischen den Versionen

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All versions of Cryptshare for Office 365 & Outlook
All versions of Cryptshare for Office 365 & Outlook
== Symptoms: ==
== Symptoms: ==
Shared mailboxes in Outlook cannot not be opened be opened if public mailboxes are configured.
Shared mailboxes in Outlook cannot not be opened be opened if public mailboxes are configured.
 
Users may see the following exception:
Users may see the following exception:
[[File:58296625.png]]
[[File:58296625.png]]
Solution:
 
== Solution: ==
Delete any existing public folder mailboxes in the Exchange admin center:
Delete any existing public folder mailboxes in the Exchange admin center:
[[File:58296623.png]]
[[File:58296623.png]]
The public folder is not displayed in outlook by default, in order to see it, click the three dot symbol:
The public folder is not displayed in outlook by default, in order to see it, click the three dot symbol:
[[File:58296626.png]]
[[File:58296626.png]]

Aktuelle Version vom 14. Januar 2022, 13:35 Uhr


Applies to:

All versions of Cryptshare for Office 365 & Outlook

Symptoms:

Shared mailboxes in Outlook cannot not be opened be opened if public mailboxes are configured.

Users may see the following exception:

58296625.png

Solution:

Delete any existing public folder mailboxes in the Exchange admin center:

58296623.png

The public folder is not displayed in outlook by default, in order to see it, click the three dot symbol:

58296626.png