CKB:Exception "SaveMailToSentFolder" is thrown after file upload has finished during the Cryptshare transfer

Applies to:

Cryptshare for Office 365 & Outlook up to version 2.5.0

Symptom:

When the user has confirmed the transfer dialog and the files are finished uploading, the user is receiving an exception with the following message:

Logview  Expand source

2018-06-13 09:07:02.0639 | ProcessException | ERROR: INCOMING CRYPTSHARE EXCEPTION TO PROCESS | System.NullReferenceException: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
bei com.befine_solutions.cs4outlook.custom.main.EmailFactory.SaveMailToSentFolder(RDOMail originalRdoMail, RecipientsTypeObj recipients, DateTime expirationDate, ObservableCollection\`1 fileList, String recipientLanguage, TransferSettingsObj transSettingsObj, AccountSettingsObj accSetObj, TransferUploadInfoObj transUplInfoObj, List\`1 embedAttResultList, String subject)
2018-06-13 09:07:02.0639 | ProcessException | ERROR: Beim Speichern der gesendeten E-Mail in den Ordner Gesendete Elemente ist ein Fehler aufgetreten. Für detailliertere Informationen klicken Sie bitte auf 'DETAILS ANZEIGEN' | System.NullReferenceException: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
bei com.befine_solutions.cs4outlook.custom.main.EmailFactory.SaveMailToSentFolder(RDOMail originalRdoMail, RecipientsTypeObj recipients, DateTime expirationDate, ObservableCollection\`1 fileList, String recipientLanguage, TransferSettingsObj transSettingsObj, AccountSettingsObj accSetObj, TransferUploadInfoObj transUplInfoObj, List\`1 embedAttResultList, String subject)

Cause:

This issue occurs if one or more recipients have not been resolved correctly before the Cryptshare transfer was started. This is especially common with third-party applications that trigger a new email window with a pre-populated recipient field. This symptom is known and being worked on.

Solution:

Update to the latest version of Cryptshare for Office 365 & Outlook

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