CKB:User receives "ERR SSL PROTOCOL ERROR" when visiting the user interface
Aus Cryptshare Documentation
Applies to:
All versions of Cryptshare Server
Symptom:
The user visits the Cryptshare user interface and receives the following error in the browser:
ERR_SSL_PROTOCOL_ERROR
Alternatively, curl may receive the following HTTP response:
error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error
Cause:
The client and server can't negotiate a cipher during the SSL handshake. This happens when the ui-config.xml has been modified to include less cipher suites than the default setting.
Solution:
Review the cipher suites in the ui-config.xml to default. Click here for more information on cipher suites