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== Contents in this chapter ==
= Software Requirements =
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== Required Software ==
 
=== Java Runtime Environment ===
 
Cryptshare Robot is a Java application and can run on almost any platform. It requires Java Runtime Environment (JRE) Version 1.8 or higher. To check which JRE version is installed on your system, execute the command ''java –version'' on your command line. JRE installation kits in multiple versions are available at [https://adoptium.net/de/temurin/releases?version=11 https://adoptium.net/de/temurin/releases?version=11].
 
=== Cryptshare Server 4.4.0 or higher ===
           
The file exchange and email notification is handled by a Cryptshare Server. It must be licensed for the use of the Cryptshare Robot. Contact Cryptshare AG for available licensing possibilities.
 
== Installation ==
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No installation is required. Just start the program file ''cryptshare-robot-<version>.jar'' to run Cryptshare Robot. The file must be available to the executing process or the respective user.
 
You can obtain the latest version of the Robot in the [https://login.cryptshare.com/ login section on Cryptshare.com].
== Existing Knowledge Base Articles ==
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{| class="wikitable"
|-
!Title
!Creator
!Modified
 
|-
|[[CKB:Server unreachable after restart or update - Web UI Code 500|Server unreachable after restart or update - Web UI Code 500]]
|[[/display/~behrles|Simon Behrle]]
|May 18, 2021
|
|-
|[[CKB:Cryptshare Server running on Hyper-V is not available|Cryptshare Server running on Hyper-V is not available]]
|[[/display/~dulyab|Bohdan Dulya]]
|Apr 28, 2021
|
|-
|[[/pages/viewpage.action?pageId=45515283|Setting up Management Interface (IPMI)]]
|[[/display/~laknera|Alexander Lakner]]
|Mar 29, 2021
|
|-
|[[CKB:Disabling sending of email about failed OS upgrade|Disabling sending of email about failed OS upgrade]]
|[[/display/~dulyab|Bohdan Dulya]]
|Mar 18, 2021
|
|-
|[[CKB:Mails can not be sent with enabled SPF|Mails can not be sent with enabled SPF]]
|[[/display/~laknera|Alexander Lakner]]
|Feb 12, 2021
|
|-
|[[CKB:SSL certificates|SSL certificates]]
|[[/display/~laknera|Alexander Lakner]]
|Nov 30, 2020
|
|-
|[[CKB:Library not registered HRESULT: 0x8002801D|Library not registered HRESULT: 0x8002801D]]
|[[/display/~wehrenbrechtb|Birger Wehrenbrecht]]
|Jun 26, 2020
|
|-
|[[CKB:Start failed after SSL certificate installation|Start failed after SSL certificate installation]]
|[[/display/~dulyab|Bohdan Dulya]]
|Jun 15, 2020
|
|-
|[[CKB:Logo is not shown in Emails|Logo is not shown in Emails]]
|[[/display/~hartwigr|René Hartwig]]
|Jan 13, 2020
|1
|-
|[[CKB:The requested public SSL certificate cannot be imported|The requested public SSL certificate cannot be imported]]
|[[/display/~dulyab|Bohdan Dulya]]
|Nov 12, 2019
|
|-
|[[CKB:How CSRF protection is working in Cryptshare|How CSRF protection is working in Cryptshare]]
|[[/display/~hartwigr|René Hartwig]]
|Nov 08, 2019
|
|-
|[[CKB:Cryptshare service is not starting on Linux server|Cryptshare service is not starting on Linux server]]
|[[/display/~dulyab|Bohdan Dulya]]
|Nov 07, 2019
|
|-
|[[CKB:Restoring distribution upgrade backup|Restoring distribution upgrade backup]]
|[[/display/~geisertd|Dennis Geisert]]
|Nov 05, 2019
|
|-
|[[CKB:Shared mailbox is not recognized by the Add-in|Shared mailbox is not recognized by the Add-in]]
|[[/display/~aydina|Adem Aydin]]
|Oct 29, 2019
|
|-
|[[CKB:How to disable the Cryptshare Office Share add-in|How to disable the Cryptshare Office Share add-in]]
|[[/display/~aydina|Adem Aydin]]
|Oct 24, 2019
|
|-
|[[CKB:Freeing Disk Space on a Cryptshare Server|Freeing Disk Space on a Cryptshare Server]]
|[[/display/~hartwigr|René Hartwig]]
|Oct 01, 2019
|
|-
|[[CKB:Repository appears to be outdated|Repository appears to be outdated]]
|[[/display/~laknera|Alexander Lakner]]
|Sep 25, 2019
|
|-
|[[/pages/viewpage.action?pageId=29032541|Exception with message "LoadServerSettingsOnStartupAsync" is thrown when launching Outlook]]
|[[/display/~aydina|Adem Aydin]]
|Sep 24, 2019
|
|-
|[[CKB:Migrating Cryptshare|Migrating Cryptshare]]
|[[/display/~hofmannm|Marc Hofmann]]
|Sep 24, 2019
|
|-
|[[/pages/viewpage.action?pageId=29032520|The Cryptshare Server becomes unresponsive under high load.]]
|[[/display/~rillingf|Felix Rilling]]
|Sep 13, 2019
|
|}
 
[[/dosearchsite.action?queryString=labelText:(kb-troubleshooting-article)+AND+spacekey:(CKB)&type=page,blog|Find more results]]


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Aktuelle Version vom 9. Juni 2022, 13:47 Uhr


Software Requirements

Required Software

Java Runtime Environment

Cryptshare Robot is a Java application and can run on almost any platform. It requires Java Runtime Environment (JRE) Version 1.8 or higher. To check which JRE version is installed on your system, execute the command java –version on your command line. JRE installation kits in multiple versions are available at https://adoptium.net/de/temurin/releases?version=11.

Cryptshare Server 4.4.0 or higher

The file exchange and email notification is handled by a Cryptshare Server. It must be licensed for the use of the Cryptshare Robot. Contact Cryptshare AG for available licensing possibilities.

Installation

No installation is required. Just start the program file cryptshare-robot-<version>.jar to run Cryptshare Robot. The file must be available to the executing process or the respective user. You can obtain the latest version of the Robot in the login section on Cryptshare.com.

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