CKB:Some Cryptshare for Outlook buttons are missing despite the add in being loaded
Aus Cryptshare Documentation
Applies To
Cryptshare for Outlook 2.9.0
Symptom
When the user is launching Outlook and the add-in is loaded (i.e. there are recent log entries in the file %APPDATA%\befine Solutions AG\Cryptshare for Outlook V2\CS4OutlookTrace.txt), some Cryptshare for Outlook buttons may be missing from the Outlook UI.
Cause
With Cryptshare for Outlook 2.9.0, we've removed some compatibility checks that we deem as unnecessary nowadays. In order to err of the safe side, we've decided to make the compatibility check opt-in - see section Solution below.
Solution
In order to re-enable the compatibility check, please set the flag ActivateVisibilityWorkaround to true. This flag is located in the user config at %APPDATA%\befine Solutions AG\Cryptshare for Outlook V2\CS4OutlookUserConfig.xml.