CKB:Email logo cannot be uploaded on the Administration Interface

Aus Cryptshare Documentation
Version vom 14. Januar 2022, 13:35 Uhr von Maintenance script (Diskussion | Beiträge) (Imported from text file)
(Unterschied) ← Nächstältere Version | Aktuelle Version (Unterschied) | Nächstjüngere Version → (Unterschied)
Wechseln zu:Navigation, Suche


Applies to:

All Cryptshare Server on Linux systems

Symptom:

After uploading an email logo an error occurs that says "the email template application logo could not be installed"

Cause:

There's a situation preventing the Cryptshare admin to upload an email logo if the file size is larger than 10kB.

Solution:

There are two different approaches to mitigate the issue:

  • The logo needs to be shrunk to the maximum size of 10kB
  • The logo file has to be renamed to application_logo.png' and manually uploaded to /opt/cryptshare-3'/resources/ui/img/ via WinSCP or similar tools.